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05 · AI & automation

An AI assistant that never sleeps

A personal consultant and helper for your business. It answers customers, gives advice, takes bookings and passes enquiries to you: day, night and weekends.

Discuss your bot How we do it
Lumi · studio assistantonline
TELEGRAM
Monday · 23:47

Sorry it's so late. Are you open on Sunday?

No problem, I'm always here. On Sunday we're open 10:00 to 16:00. Shall I book you for 11:00?

Yes, please

Done ✓ Sunday, 11:00. I'll remind you an hour before.

New booking sent to the owner in Telegram

24/7

Answers at night, at weekends and on holidays. Not a single message gets lost.

Seconds

That's how long a customer waits for a reply, not hours until you're free.

RU · EN · LV

And other languages: the assistant replies in the customer's language.

Where it works

In Telegram or in your own app

Telegram

Customers don't need to download anything: they write where they already spend their time.

Option 1

Chat bot

Chat, buttons and menus. It answers, advises and books in a couple of taps.

Fastest start
Option 2

Bot + Mini App

The same bot, but with an "Open" button that leads to a full screen inside Telegram. Services with photos, a booking calendar, a cart, a personal account.

Like an app, but without downloading
  • A link or QR code, and the customer is already in the chat
  • Enquiries and morning reports come to your private messages
  • You can start with a chat bot and add a Mini App later

Your own app PWA

An app for your brand: your own icon on the customer's phone, your name, colours and an assistant inside.

PWA — Progressive Web App

"Progressive Web App". The technology behind the web versions of Starbucks and Pinterest: a website that installs on a phone and behaves like a real app.

  • Installs from the website in one tap, no App Store or Google Play
  • Works on iPhone and Android, opens full screen
  • Inside: the assistant, bookings, catalogue and offers

The assistant can also be embedded as a chat window right on your website.

What it can do

Consultant and helper in one

Answers questions

Prices, services, address, opening hours: everything customers ask every day.

Gives advice

Asks a couple of questions and recommends the right service or product, like a real consultant.

Books customers

Shows available times and makes the booking itself, without calls or back-and-forth messages.

Sends reminders

Messages the customer before the visit, so fewer people forget and don't show up.

Speaks languages

Russian, English, Latvian and more: it replies in the language the customer wrote in.

Passes enquiries to you

Every booking and important question goes straight to your Telegram, plus a short report in the morning.

Automation

Enquiries find you on their own

Customers write from your website, Instagram and Telegram. We connect it all into one system: every enquiry reaches you instantly, the customer gets a reply, and the data is saved to a spreadsheet.

Website formInstagramTelegram botQR code
Notification to your Telegram Row in a Google Sheet Reply and reminder to the customer Daily or weekly report
  • No enquiry gets lost in private messages
  • The customer gets a reply instantly, even at night
  • All enquiries in one spreadsheet
  • You can start small and add steps later
How we do it

From a call to a working assistant

01

Getting to know you

We have a call: we learn about your business, what customers ask most often and how you handle bookings now.

02

We build the knowledge base

Services, prices, rules, schedule and answers to common questions. Everything the assistant needs to know about you.

03

We set the personality

Name, tone and style of communication to fit your brand: strict and to the point, or warm and witty.

04

We test it together

You ask the assistant questions like a customer, and we refine the answers until everything is right.

05

Launch & support

We launch and stay close: we update prices and services, refine answers and help whenever you need.

Built for your brand

Not a template bot, but an assistant with your name, tone and knowledge of your business.

Support after launch

We don't disappear after hand-over: if prices or services change, we update the assistant.

Enquiries straight to you

Everything important arrives in Telegram. You see every customer and miss nothing.

Try it on your business

What the assistant will do for you

Choose your industry and see which tasks the assistant takes over and how it talks to your customers.

My industry isn't listed →
Salon & barbershop
  • Books customers with the right specialist at a free time
  • Moves and cancels bookings without phone calls
  • Reminds the customer about the visit a day before
  • Helps choose a service and answers questions about prices
Assistant · Telegram

Can I see Marina on Friday?

Yes, Marina is free at 12:00 and 16:30. Shall I book you in?

16:30, thanks

Done ✓ Friday, 16:30. I'll remind you a day before.

Self-check

Do you actually need an assistant?

Tick everything that sounds familiar. On the right you'll instantly see what the assistant takes over.

Shall we discuss an assistant or automation?

Tell us about your business, and we'll suggest what the assistant can take over. Pricing is individual, on request.

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